Prime Frame London ("we", "our", "us") is committed to protecting your personal data. This policy explains how we collect and use information when you use our website or services.
We collect information you provide directly — such as your name, email address, and details about your artwork — when you make an enquiry, book a consultation, or contact us. We may also collect usage data automatically via cookies and analytics tools.
We use your information to respond to enquiries, manage bookings, process commissions, and improve our services. We do not sell your personal data to third parties.
You have the right to access, correct, or request deletion of your personal data at any time. Contact us at info@primeframe.co.uk.
We use two kinds of cookies on this site.
These are needed for the site to work — remembering your cookie choice, and keeping you signed in if you use our admin area. They cannot be switched off and we do not need your consent to set them.
We use Google Analytics to understand how visitors find and use the site, so we can improve it. These cookies are only set if you accept them: until you do, no analytics script is loaded and nothing is sent to Google. Analytics data tells us things like which pages are read and which searches bring people here — it is not used to identify you personally, and we do not use it for advertising.
You can accept or reject analytics cookies at any time, and withdrawing is as easy as giving consent. Your choice is remembered for six months, after which we will ask again.
Current setting: no choice made yet
To remove analytics cookies already stored in your browser, clear cookies for this site in your browser settings. You can also read Google’s explanation of how it uses cookies.
By using this website or our services, you agree to the following terms.
Prime Frame London provides bespoke framing, canvas stretching, art installation, packing, and collection & delivery services. All commissions are subject to individual quotation and approval.
We take the utmost care with every piece entrusted to us. In the unlikely event of damage, our liability is limited to the cost of repair or replacement as agreed at time of commission.
For any questions regarding these terms, please contact us at info@primeframe.co.uk or call +44 (0)207 870 3994.